Privacy policy
Ramzo Drone app and ramzo.co.uk. Last updated 10 November 2026.
- You don't create an account, and there is no Ramzo server holding your data.
- Everything you enter stays on your phone. We can't see it.
- No adverts, no analytics and no tracking.
- Data only leaves your phone when you ask it to, for example to back up, fetch a weather forecast or send a document to a client.
Who we are
Ramzo Drone is made by Stuart Wilson, an individual based in England ("we", "us"). If you have any question about this policy or your data, email hello@ramzo.co.uk.
What the app keeps, and where
The app stores what you enter: your business details, credentials (such as CAA Operator and Flyer IDs), insurance, certificates, your clients and their contact details, jobs, risk assessments, method statements, checklists, flight records, quotes and invoices.
All of this is kept on your phone only. It is not sent to us, and we have no way to read it. If you delete the app, this data is deleted from the phone, so keep a backup (below).
Your clients' details. When you store information about your own clients, you decide what to keep and how to use it, and you are responsible for it under data protection law. We never receive it.
When data leaves your phone
Only in these cases, and only when you choose to:
Backups
If you turn on backups, the app saves a backup file to a folder in your own Google Drive or iCloud Drive. That file is held by Google or Apple under your account with them, not by us. You can also save or share a backup file anywhere you choose.
Weather forecasts
When you ask for a forecast, the app sends the job's postcode or town to postcodes.io to find its location, then sends that location to Open-Meteo to get the forecast. Nothing else is sent: no name, client or job details. These services have their own privacy policies.
Edit on computer (Pro)
If you connect a computer to edit your documents, your data travels between your phone and the computer through our relay. It is encrypted on your phone with a key made from the pairing code, so the relay cannot read it. The relay passes messages on and stores nothing. The computer keeps the data in memory only and forgets it when you end the session or close the page.
Sending documents and contacting clients
When you send a job pack, quote or invoice, or call, text or email a client, the app hands over to the app you pick (for example your email or messages app). What happens next is covered by that app's privacy policy.
Links to other services
The app links to outside services such as Google Maps, The Drone Map, NATS AIS and the CAA's website. These open in your browser or their own app and are covered by their own privacy policies. The app records only what you tell it you checked.
Subscriptions
Ramzo Drone Pro is bought through the Apple App Store or Google Play. Apple or Google handle the payment. We do not receive your card details. The app only learns whether your subscription is active.
Phone permissions
- Camera: only to scan the pairing code for Edit on computer. Images are not saved.
- Calendar: only to add jobs you choose to your calendar.
- Files and photos: only to import things you pick, such as certificates, flight logs or your logo.
The app does not use your location. Weather uses the postcode or town you type in.
Analytics and crash reports
The app contains no analytics, advertising or tracking code. If you have chosen in your phone's settings to share diagnostics with app developers, Apple or Google may give us anonymous crash and usage statistics. These do not identify you.
Emails to us
If you email us, we use your email address and message only to reply. We keep them for as long as we need to deal with your question.
Children
Ramzo Drone is a business tool for adult drone operators. It is not intended for children.
Your rights
Under UK data protection law you can ask what personal data we hold about you, and ask us to correct or delete it. Because the app keeps your data on your phone, we usually hold nothing about you apart from any emails you send us. You can delete the app's data at any time by deleting the app.
If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk. We would appreciate the chance to put things right first, so please email us.
Changes to this policy
If we change how the app handles data, we will update this page and the date at the top. Significant changes will also be shown in the app.